With online being the new normal for most businesses, most Enterprise Resource Planning software companies are beginning to highlight customization as their USP. One might think all that a business requires is supporting software for these core departments: production, admin, finance, marketing, HR, and sales. Would it not be enough if you have simple software to manage all of this? You would be surprised to know that this is certainly inadequate. What is required today is a highly customized software solution that is specifically suited to your sector and your scope of business. Without this, your ERP Consulting could be quite meaningless – the team who helps you in this process will need to be completely clued in about your business process, understand the needs of your customers, and have a finger on the pulse of change that you wish to introduce. This is why every ERP solution needs to be highly customized.
Customised Training
A good ERP consultancy service does not offer standardized training programs. Instead, they allocate sufficient time in their schedules to ensure that training is imparted to various departments and stakeholders, long before the software is introduced. The training usually consists of trying to understand the knowledge and skills of each of these groups and setting goals that will help them cope with the new changes. Implementing a training program that can be customized to suit the needs of the business, will be one of the uppermost priorities for any good service provider. In addition to this customized training, the consultant should be able to provide a clear roadmap that they wish to follow to ensure that the training is impactful and effective. With this, the management will have indicators that point out completed checks and warning points, where warranted.
Timesaving
Spending more time on initial training is the best thing to ensure that precious time is saved. There is no use in introducing a change and supporting systems, without orienting the team to it beforehand. Experienced ERP consultants are able to put in place these timesaving practices and prove that they are able to cater to the specific needs of the firm. In addition to this, it is a phased manner of training and implementation that yields better results. When a contract is signed with a service provider, schedules should be formulated and signed off so that clear accountability can be established. All this would come at a cost and it is important to budget for this in advance.